At iByteCode Technologies Private Limited, we understand that sometimes circumstances may arise that require refunds or cancellations. We aim to provide clarity and transparency regarding our policies to ensure a positive experience for both vendors and customers. Please review our refunds/cancellations policy below:
1. Vendor Policies: Each vendor on MicroLocal has their own refund and cancellation policies. These policies may vary depending on factors such as the type of product, vendor preferences, and local regulations. Customers are advised to review the specific refund and cancellation policies provided by each vendor before making a purchase.
2. Refund Eligibility: Refund eligibility is determined by the refund policy of the respective vendor. Common reasons for refund eligibility may include:
- Product received is damaged, defective, or not as described.
- Product is not delivered within the specified timeframe.
- Customer cancels the order within the vendor’s specified cancellation period.
3. Cancellations: Customers may be able to cancel their order depending on the vendor’s cancellation policy. If cancellation is permitted, customers should follow the vendor’s specified process for initiating a cancellation request. It is important to note that cancellation policies may vary among vendors.
4. Refund Process: If a refund is approved by the vendor, the refund process will be initiated according to the vendor’s refund policy. Refunds may be issued in the original form of payment or as store credit, depending on the vendor’s preference.
5. Communication: Customers are encouraged to communicate directly with the vendor regarding any refund or cancellation requests. iByteCode Technologies Private Limited may facilitate communication between customers and vendors but does not assume any liability for refund-related disputes.
6. Exceptions: Certain products or services may be exempt from refunds or cancellations due to their nature or customization. These exceptions will be clearly outlined in the vendor’s refund and cancellation policies.
7. Changes to Policy: iByteCode Technologies Private Limited reserves the right to update or modify this refunds/cancellations policy at any time without prior notice. Any changes will be effective immediately upon posting on the MicroLocal platform.
By using MicroLocal, you acknowledge and agree to comply with this refunds/cancellations policy. If you have any questions or concerns regarding refunds or cancellations, please contact the relevant vendor or reach out to our customer support team for assistance.
Thank you for choosing MicroLocal by iByteCode Technologies Private Limited for your B2B2C needs. We appreciate your business!